Assistant Service Coordinator

by Louise Clewlow on June 8, 2022
  • Energy, Fire & Security
  • Devizes

Due to an exciting period of growth, our Energy, Fire & Security division have an opening in their team for an Assistant Service Coordinator. This busy role, based at our office in Devizes, will involve working on several major client accounts to coordinate and administer all their service delivery needs.

Hours: Monday – Friday 8:30am – 5pm (30-minute lunch break)

Salary: £20k – £22k depending on experience

Key duties will include:

  • Comparing and producing monthly service spreadsheets
  • Management of work schedules
  • Scheduling monthly service calls, reactive calls, small works and install instructions.
  • Liaising with sites to book and secure dates
  • Liaising with engineers and logistical planning
  • Processing reports in line with different client policies and procedures
  • Raising and sending quotations for clients
  • Updating client spreadsheets with works completed
  • Participating in weekly client meetings
  • Maintaining regular proactive communication with clients
  • Management of client Help Desk Inboxes

The ideal applicant

  • You will have excellent verbal and written communication skills
  • You will be a team player
  • You will be able highly organised with a good attention to detail
  • You will be IT literate with good working knowledge of MS Excel
  • Finance knowledge, including invoicing and WIP control, will be required
  • Experience in the fire & security industry or similar would be an advantage

What can T H WHITE Group offer you?

At T H WHITE, it is our philosophy to try to do everything we can to ensure that everyone working for us is happy and gets pleasure and satisfaction from their work. We are committed to training and developing our employees to enable them to achieve their maximum potential. We also provide the following:

  • Market surveyed salary – reviewed annually
  • Employer contributory pension/ death in service cover
  • Share Plan
  • Division cross-sell incentive scheme
  • Staff accounts at every branch with discounted prices
  • Extra holiday entitlement – after a certain number of years
  • Company sick pay after qualifying period
  • Role-specific company clothing/uniform
  • Recognition and support for health and work-related well-being


For more information about this position, please contact Sue Greenman on


Please note that in applying for this position, you agree and confirm that all information provided within your application is accurate and up to date. In applying, you understand that any false information or deliberate omissions will disqualify you from employment or may render you liable for dismissal.

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Louise ClewlowAssistant Service Coordinator