T H WHITE has been trading for 188 years through wars, epidemics and extreme weather conditions which have affected our ability to function normally, with the Coronavirus pandemic by far the most extreme threat we have experienced in this generation. We have endured such times continuing to help our customers get the best from their machinery, land and buildings.
Our Group of businesses serve a range of different customer segments and as such our responses vary by division. Much of our workforce is made up of designated key workers providing support and goods to those essential parts of the country that MUST keep moving, such as farming to supply the nation’s food production or support of fire and security systems in business and residential properties.
We remain open for business with the majority of our functions operating remotely and in some divisions a reduced or rotating workforce to keep everyone safe.
We would like to reassure our customers and the wider community that we are taking every step possible to limit the spread of the virus-like others we are continuing to employ stringent hygiene practices and social distancing.
Our staff can meet your needs over the phone or socially-distanced in person in some instances, our engineers are mobilised and our workshops and sales counters remain trading. We are using available technology such as video calls, phones and email to reduce unnecessary contact.
Our Parts stores and Country Store remain open for business with the ongoing measures of hands, face and space being respected at all times. Customer visits will continue by appointment and prior permission only and where social distancing and sanitation measures can be achieved.
Once again we ask that you do not visit a branch if you feel unwell, or suspect you have COVID 19 symptoms.
Most importantly, we would like to wish all our customers, colleagues and their families well.
Chief Executive Officer, T H WHITE Group